Every Chevrolet, Buick, GMC and Cadillac comes backed with
the confidence of our outstanding warranty coverage combined
with roadside assistance and courtesy transportation. The 2011
model year 5yr/100k powertrain coverage applies to all
Chevrolet, Buick, GMC and Cadillac vehicles. 1The 2010 and 2011
model year 5 yr/100k powertrain coverage applies to Chevrolet,
Buick, Cadillac, Saturn, Pontiac, Hummer and GMC with the
exception of Medium Duty.
Frequently Asked Questions: Warranty
Q: What is the 100,000 mile/5-year Powertrain warranty?
A: All GM cars and light duty trucks are covered. The Powertrain
Limited Warranty is 100,000 miles or 5 years (whichever comes
first, see dealer for details). It is fully transferable and
there are no fees and no deductibles. In addition, the Roadside
Assistance and Courtesy Transportation programs are also 100,000
miles or 5 years (whichever comes first). For more details,
please visit your dealer.
Q: How is the bumper-to-bumper warranty affected by this
100,000-mile/5-year warranty?
A: The Bumper-to-Bumper New Vehicle Limited Warranty on new GM
cars and light-duty trucks remains in effect for 3 years or
36,000 miles (whichever comes first, see dealer for details) on
Chevrolet and GMC vehicles; and 4 years or 50,000 miles
(whichever comes first, see dealer for details) on Buick and
Cadillac vehicles. The powertrain limited warranty supplements
the bumper to bumper warranty and, in general, continues to
cover the engine, transmission, transfer case and axle
assemblies on light duty vehicles up to the 100,000 miles or 5
years (whichever comes first, see dealer for details) from the
vehicle's in-service date. For more details, please visit your
dealer.
Q: What does the bumper-to-bumper warranty cover?
A: The Bumper-to-Bumper Limited Warranty covers most GM vehicles
registered in the U.S. and Canada from the date the vehicle is
first delivered until it reaches 3 years or 36,000 miles
(whichever occurs first, see dealer for details) on Chevrolet
and GMC vehicles; and 4 years or 50,000 miles (whichever occurs
first, see dealer for details) on Buick and Cadillac vehicles.
It covers the vehicle from bumper to bumper on any vehicle
defect related to materials or workmanship. Original tires are
covered but prorated after 12,000 miles during the terms of the
Bumper to Bumper Limited Warranty. For further details, look in
the Owner's Manual under "What Is Covered" and "What Is Not
Covered."
Q: Is my vehicle covered from rust, too?
A: GM vehicles are designed and built to resist corrosion. All
body and sheet metal components are warranted against
rust-through corrosion for a minimum of 6 years/100,000 miles
(whichever comes first). Application of additional
rust-inhibiting materials is not required under the corrosion
coverage and none is recommended. See your GM dealer for terms
of this limited warranty.
Q: Does GM offer or endorse any service contracts for new or
used vehicles?
A: Yes, the GM Protection Plan (GMPP) vehicle service and
maintenance contracts are the only products endorsed by GM and
are available through most GM dealers. To learn more about the
different plans available, please visit
www.gmprotectionplan.com/ourproducts.html.
Q: What is Roadside Assistance?
A: GM has a Roadside Assistance program to aid owners during an
emergency and with other services. It is a complimentary service
that comes with each new GM vehicle. Services provided include:
· 24-hour, 7-days-a-week toll-free 800 phone assistance
· Towing to the closest GM divisional dealer (from a legal
roadway)
· Flat tire change (using vehicle's spare or tire inflator kit)
· Battery jump-start
· Vehicle unlock service (costs for a new key and the labor to
create not covered)
· Trip interruption assistance (coverage varies by brand)
· Trip routing (coverage varies by brand)
· Emergency fuel delivery (up to $5.00 worth)
Q: How do I contact Roadside Assistance?
A: If your GM vehicle is equipped with an active OnStar
subscription, the customer can simply press the blue button for
roadside service. If it is not equipped with OnStar, please
contact the appropriate number below to initiate roadside
assistance for your vehicle:
· Chevrolet 800-243-8872
· Buick 800-252-1112
· GMC 800-462-8782
· Cadillac 800-224-1400
Q: How long is my vehicle covered by Roadside Assistance?
A: Roadside Assistance is included for 100,000 miles/5 years on
2007 and newer GM models.
Q: Are there any costs to me for using Roadside Assistance?
A: There is generally no charge for any of the services listed
under "What is Roadside Assistance?" while the vehicle is
covered by the complimentary Roadside Assistance service.
However, additional charges may be incurred for some services,
including towing the vehicle beyond the closest GM dealer; for
non-warranty parts and labor; or for lost key replacements. For
details and additional information, please refer to Section 7 of
the Owner's Manual.
